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Frequently Asked Questions

1. What is ArrtyTrails?
ArrtyTrails is a handmade store where every product is crafted with love, creativity, and premium materials. We specialize in unique, high-quality handcrafted items designed to add beauty and art to your lifestyle.
2. Are all products handmade?
Yes! All our products are 100% handmade. Small variations in design, texture, or color may occur, this makes each piece special and one of a kind.
3. How do I place an order?
You can place your order directly at ArrtyTrails.store. Just select your items, complete checkout, and make your payment through our secure payment system.
4. What payment methods do you accept?
We accept full upfront payment only (No Cash on Delivery).
Available payment methods include:
  • JazzCash
  • Easypaisa
  • Bank Transfer
  • NayaPay
  • SadaPay
5. Do you offer Cash on Delivery (COD)?
No. We do not offer Cash on Delivery. All orders must be paid in full at the time of purchase.
6. When will my order be dispatched?
Orders are usually processed and dispatched within 4-7 working days.
Delivery may take longer depending on your location, courier delays, or weather conditions.
7. How can I track my order?
Yes, you can track your order! After placing an order, you will receive a receipt with your unique Order ID. You can use this Order ID in our Order Tracking System on ArrtyTrails.store to check the status of your delivery.
8. Do you accept returns or refunds?
No returns, exchanges, or refunds are accepted as each item is handmade.
If an item arrives damaged during delivery, you must report it within 24 hours with clear photo/video proof.
If eligible, a replacement will be arranged.
9. Is my information safe with you?
Yes. All customer data is handled securely and is never shared, sold, or misused. Your details are used only for order processing and safe delivery.
10. How can I contact ArrtyTrails?
For support or queries, contact us at:

arrtytrails@gmail.com
03193788437
ArrtyTrails.store
IG: @arrtytrails